Village Pierre & Vacances Normandy Garden

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Informații rapide
Check-in de la: | 17:00 |
---|---|
Check-out înainte de: | 11:00 |
Mic dejun | Mic-dejun disponibil |
Animale de companie | Animalelor de companie le este permis accesul contra unei taxe suplimentare |
Copii | Copiii sunt bineveniți la acest hotel |
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Village Pierre & Vacances Normandy Garden
Pierre & Vacances Village - Normandy Garden in Branville in the Normandy region of France offers cottage-style houses and apartments with furnished terraces set on a 12-hectare estate.
Scoruri și recenzii
Recenzii scrise de călători
Comentariu: 30 aug. 2024
A stat pe: aug. 2024
Comentariu: 17 iul. 2024
A stat pe: iul. 2024
Could be much better, bad restaurant
11 nights we stayed there with our family.
The stay was OK but not great.
Positive:
Cottage has good beds and a bath.
Shop has fresh croissants
Quiet park
Negative:
1. Staff speak little to no English.
2. Animation team speaks no English at all (despite the fact that these are young people that you expect to be able to do in 2024, especially if you are going to work as a job at a holiday park)
3. The restaurant is absolutely worthless in terms of quality and way too expensive. You get food that has the same quality as warm-up meals.
4. Cottages are very small. We had booked cottage for 6 people with zn 4ren but even that was on the small side.
Comentariu: 15 oct. 2024
A stat pe: oct. 2024
Comentariu: 9 sept. 2024
A stat pe: aug. 2024
It wasn't what we expected
The friendliness at the reception, the environment, ..... and yes it actually is.
We had paid extra for beds made, and this was not done. After a long journey, doing this yourself was just too much. Anyway, I unpack the bags, my husband makes the beds.
Due to breakdown on the way we arrived much later than anticipated. So around 8pm we had grunting stomachs. But unfortunately the restaurant was "full". Luckily I had a pack of miracoli. But that's not how we see a first "quiet evening." When clearing, we also note that the dishwasher was degoutantly dirty.
In the morning I want to make coffee for breakfast. In no time the kitchen was full of coffee and coffee grit. Turned out the coffee can didn't fit for the coffee maker.
Long live the old scool way of making coffee with pouring. But ..... no kettle .... so really back in time with a pan of water boiling.
Honestly, I must admit that a trip to the reception made up for a lot of my previously bad mood, excuses for the beds, a refund and a brand new coffee maker.
Not only the dishwasher was degoutant, the whole house can be much neater.
Also the general maintenance. We had a house on the lake with a small terrace but the undergrowing thorns and weeds came up between the boards so that the usable place on the terrace became even smaller.
The Animation then. A tip a Flemish child of 8 does NOT speak FRENCH. So mini club that's not possible. One evening activity we thought was worth it: a magic show, this one was so long-winded that you could almost see the tricks. Gone illusion and again just in French.
We are a family where holidays also equal family time. So that our son couldn't go to the mini club wasn't that bad in itself. What I find worse is that at some point our good boy gets out of the pool and sits on his beach chair because there were a group of friends who were a bit wild and loud. Sorry, but I don't think this is possible. Just like a lifeguard who pays more attention to his cell phone and his tan while there are children (even very small children) in the water.
We made a lot of trips and that made our holiday good. So I figured that's where it could go wrong. But then came the last night. Because suitcases had to be packed we decided to pick up pizza at the restaurant. These were, cold, not tasty, ... so how it is that the restaurant is always full .... I don't understand that anymore.
Răspunsul hotelului
Comentariu: 18 octombrie
Het is fijn om te horen dat u de vriendelijkheid van onze receptie en de mooie omgeving heeft gewaardeerd. We vinden het echter heel jammer dat u problemen heeft ervaren met de opgemaakte bedden, de netheid van de cottage en de vaatwasser. Dit is absoluut niet de ervaring die wij willen bieden, en we zullen dit zeker aankaarten bij ons schoonmaakteam om ervoor te zorgen dat dit in de toekomst beter wordt opgepakt.
Het spijt ons ook dat de koffiezetter niet goed werkte en dat u problemen heeft gehad met het animatieprogramma. We begrijpen hoe belangrijk het is dat onze gasten zich welkom en goed verzorgd voelen, en we zullen uw opmerkingen over de taal van de animatie en de attentheid van het personeel ter harte nemen.
Het is teleurstellend om te horen dat de pizza’s niet aan uw verwachtingen voldeden en dat u geen plezierige eerste avond heeft gehad. We zijn blij dat u ondanks deze tegenslagen alsnog een aantal leuke uitstapjes heeft kunnen maken.
We hopen dat u ons nog een kans wilt geven in de toekomst, zodat we u een betere ervaring kunnen bieden. Bedankt voor uw eerlijke feedback, en we wensen u het beste.
Het Pierre & Vacances Team
Comentariu: 2 aug. 2024
A stat pe: iul. 2024
Good Beds, nice staff but small Bathrooms.
Locație
Village Normandy Garden, Rte de Danestal, Branville, 14430, Franța|1,42 km față de centrul orașului
Sosire și plecare
Check-in de la:
17:00
Check-out înainte de:
11:00
Bine de știut
Copiii sunt bineveniți la acest hotel
Contactează hotelul pentru detalii cu privire la adăugarea de paturi suplimentare.
2 ani sau mai puțin
231 lei (EUR45) de persoană pe noapte
Animalelor de companie le este permis accesul contra unei taxe suplimentare
Mic-dejun disponibil
Meniu mic dejun
Bufet
Opțiuni mic dejun
Mic-dejun continental
Preț mic dejun
79 lei (≈EUR 15,35)/persoană