Aryaduta Suite Semanggi
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Informații rapide
Check-in de la: | 14:00 |
|---|---|
Check-out înainte de: | 12:00 |
Mic dejun | Mic-dejun disponibil |
Animale de companie | Animalelor de companie nu le este permis accesul |
Copii | Copiii sunt bineveniți la acest hotel |
Facilități
Wi-Fi
Parcare
Aer condiţionat
Transport spre aeroport
Piscină
Centru de fitness
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Aryaduta Suite Semanggi
5-star Aryaduta Suite Semanggi is in the vicinity of Jakarta’s Sudirman Business District, next to Plaza Semanggi Shopping Complex. It offers well-appointed suites, a spa and an excellent restaurant with 24-hour room service. The hotel is 5.
Scoruri și recenzii
Curăţenie3,8
Locaţie4,4
Serviciu3,9
Camere3,7
Raport calitate/preț3,9
Calitatea somnului4,0
Recenzii scrise de călători
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Călător de afaceri
Comentariu: 10 apr. 2025
Stayed here during a business trip and had a very good experience. The hotel is clean, quiet, and well-managed. My room was comfortable and the Wi-Fi worked reliably throughout my stay, which was perfect for getting work done. The staff were professional and friendly. Breakfast had a decent variety and the location was convenient for meetings and getting around the city. I’d definitely stay here again for future business visits.
Comentariu: 26 apr. 2025
A stat pe: apr. 2025
We choose the hotel because we had a great stay there a number of years ago when we were in Jakarta. Big mistake. The hotel has deteriorated a lot since we were last there, other than a coat of paint i don't think they have made any upgrades. But the biggest issue came when we complained about the state ot our room, dirty, burn marks and stains on the carpet and curtains, bugs in the room as well as issues with the water and washing machine. So we tried the laundry service they offered because thecwashing machine flooded the room when we tried to use it. For a single load not big of laundry they charged us over $45 Canadian. Then after complaining about the issues they offered to reimburse us fo the fee for the laundry abd revered the charge. Rhe following day they came tonus and said they could only give a small discount on the laundry abd charged us again.then offered us a free night stay which they new wouldn't be able tbuse as we are not from the country abd had our travel plans already booked.folloeing that they offered us a free meal and when we asked if we could have our meal in our room we were assured that could be done. When we went to get the meal were then told no we could not take it to our room but would have to eat at the buffet, no other option. We left the meal and went out of the hotel for food. Finally the managment offered free ride to the airport which we did take. The management made the whole situation even worse that it was. Avoid this hotel
Călător de familie
Comentariu: 2 apr. 2025
DISAPPOINTED EXPERIENCE!!!
Disappointed to stay here, I left the hotel room empty just to go to the pool area at 10.30am - 12.10pm and at that time my room was cleaned by housekeeping. I realized around 3pm that I had lost my money that was in the bag in the room. When I checked my sister's money, it turned out that her money was missing too (in different places). I immediately contacted the hotel, when checked on CCTV housekeeping was right to enter the room around 11 am (empty room) to clean the room. In the hotel's internal inspection process, we were not involved at all, only given the results of the investigation. After the investigation, no one admitted it and the hotel only apologized without any solution to return the money. Hopefully something like this doesn't happen to you.
Răspunsul hotelului
Comentariu: 3 aprilie
Salam dari Aryaduta Semanggi,
Terimakasih telah meluangkan waktu untuk memberikan review kepada hotel kami.
Berdasarkan investigasi yg sudah kami lakukan, pada jam tersebut, sesuai SOP yg berlaku di hotel kami (dan mostly di hampir setiap hotel), tim HK akan melakukan prosedur MAKE UP ROOM di semua kamar, kecuali tamu memasang sign DnD (DO NOT DISTURB) yg kami sediakan di gagang pintu. Pada kejadian ini, terpantau tidak ada sign tersebut, yg artinya tim HK wajib untuk melakukan prosedur MAKE UP ROOM, karena apabila tidak, maka artinya kami melanggar SOP tsb. Untuk kejadian kehilangan, tentunya kami telah melakukan investigasi internal, pengecekan cctv dimana terlihat ada pihak non-staff yg masuk jg ke kamar tsb dan juga kami sudah menawarkan untuk melakukan pendampingan ke pihak berwajib guna membuat laporan kehilangan namun ditolak, karena tanpa prosedur tersebut dan bukti yg tidak kuat, pihak hotel berhak untuk tidak mengganti apa yg belum terbukti benar tersebut. Jika berkenan, kami persilakan untuk datang kembali guna meluruskan perihal ini.
Terima kasih.
Salam Hangat,
Ricky rionaldo
Front Office Manager
Terimakasih telah meluangkan waktu untuk memberikan review kepada hotel kami.
Berdasarkan investigasi yg sudah kami lakukan, pada jam tersebut, sesuai SOP yg berlaku di hotel kami (dan mostly di hampir setiap hotel), tim HK akan melakukan prosedur MAKE UP ROOM di semua kamar, kecuali tamu memasang sign DnD (DO NOT DISTURB) yg kami sediakan di gagang pintu. Pada kejadian ini, terpantau tidak ada sign tersebut, yg artinya tim HK wajib untuk melakukan prosedur MAKE UP ROOM, karena apabila tidak, maka artinya kami melanggar SOP tsb. Untuk kejadian kehilangan, tentunya kami telah melakukan investigasi internal, pengecekan cctv dimana terlihat ada pihak non-staff yg masuk jg ke kamar tsb dan juga kami sudah menawarkan untuk melakukan pendampingan ke pihak berwajib guna membuat laporan kehilangan namun ditolak, karena tanpa prosedur tersebut dan bukti yg tidak kuat, pihak hotel berhak untuk tidak mengganti apa yg belum terbukti benar tersebut. Jika berkenan, kami persilakan untuk datang kembali guna meluruskan perihal ini.
Terima kasih.
Salam Hangat,
Ricky rionaldo
Front Office Manager
Călător de familie
Comentariu: 2 apr. 2025
Bad expirience
I had a bad experience staying at Aryaduta Semanggi, as I lost money in two different bags with different amounts. I hope the integrity of all employees is improved immediately, as honesty in work is important. I will never stay at this hotel again.
I left my hotel room empty and went to the swimming pool from 10:30 AM to 12:10 PM. During this time, housekeeping entered the room to clean it. Around 3 PM, I realized that I had lost money that was in my bag in the room. Upon checking, I discovered that my relative’s money was also missing from different places. I immediately contacted the hotel, and after reviewing the CCTV footage, it was confirmed that the housekeeping staff entered my room around 11 AM to clean it, when the room was empty.
However, throughout the hotel’s internal investigation, we were not involved in any way and were only given the results of their findings. After the investigation, no one admitted to taking the money, and the hotel simply offered an apology without providing any solution or compensation. I sincerely hope that no one else has to experience such an unfortunate incident.
I left my hotel room empty and went to the swimming pool from 10:30 AM to 12:10 PM. During this time, housekeeping entered the room to clean it. Around 3 PM, I realized that I had lost money that was in my bag in the room. Upon checking, I discovered that my relative’s money was also missing from different places. I immediately contacted the hotel, and after reviewing the CCTV footage, it was confirmed that the housekeeping staff entered my room around 11 AM to clean it, when the room was empty.
However, throughout the hotel’s internal investigation, we were not involved in any way and were only given the results of their findings. After the investigation, no one admitted to taking the money, and the hotel simply offered an apology without providing any solution or compensation. I sincerely hope that no one else has to experience such an unfortunate incident.
Răspunsul hotelului
Comentariu: 3 aprilie
Salam dari Aryaduta Semanggi,
Terimakasih telah meluangkan waktu untuk memberikan review kepada hotel kami.
Berdasarkan investigasi yg sudah kami lakukan, pada jam tersebut, sesuai SOP yg berlaku di hotel kami (dan mostly di hampir setiap hotel), tim HK akan melakukan prosedur MAKE UP ROOM di semua kamar, kecuali tamu memasang sign DnD (DO NOT DISTURB) yg kami sediakan di gagang pintu. Pada kejadian ini, terpantau tidak ada sign tersebut, yg artinya tim HK wajib untuk melakukan prosedur MAKE UP ROOM, karena apabila tidak, maka artinya kami melanggar SOP tsb. Untuk kejadian kehilangan, tentunya kami telah melakukan investigasi internal, pengecekan cctv dimana terlihat ada pihak non-staff yg masuk jg ke kamar tsb dan juga kami sudah menawarkan untuk melakukan pendampingan ke pihak berwajib guna membuat laporan kehilangan namun ditolak, karena tanpa prosedur tersebut dan bukti yg tidak kuat, pihak hotel berhak untuk tidak mengganti apa yg belum terbukti benar tersebut. Jika berkenan, kami persilakan untuk datang kembali guna meluruskan perihal ini.
Terima kasih.
Salam Hangat,
Ricky Rionaldo
Front Office Manager
Terimakasih telah meluangkan waktu untuk memberikan review kepada hotel kami.
Berdasarkan investigasi yg sudah kami lakukan, pada jam tersebut, sesuai SOP yg berlaku di hotel kami (dan mostly di hampir setiap hotel), tim HK akan melakukan prosedur MAKE UP ROOM di semua kamar, kecuali tamu memasang sign DnD (DO NOT DISTURB) yg kami sediakan di gagang pintu. Pada kejadian ini, terpantau tidak ada sign tersebut, yg artinya tim HK wajib untuk melakukan prosedur MAKE UP ROOM, karena apabila tidak, maka artinya kami melanggar SOP tsb. Untuk kejadian kehilangan, tentunya kami telah melakukan investigasi internal, pengecekan cctv dimana terlihat ada pihak non-staff yg masuk jg ke kamar tsb dan juga kami sudah menawarkan untuk melakukan pendampingan ke pihak berwajib guna membuat laporan kehilangan namun ditolak, karena tanpa prosedur tersebut dan bukti yg tidak kuat, pihak hotel berhak untuk tidak mengganti apa yg belum terbukti benar tersebut. Jika berkenan, kami persilakan untuk datang kembali guna meluruskan perihal ini.
Terima kasih.
Salam Hangat,
Ricky Rionaldo
Front Office Manager
Călător de familie
Comentariu: 20 mar. 2025
Strategic and comfortable hotel in southern Jakarta
This hotel in addition to its complete facilities, also kids friendly, the room is spacious with a comfortable living room, there is a sofa and a smart TV, and a kitchen with complete cooking and dining equipment, for the bedroom is comfortable and clean, and there is a children's room designed in the safari model, as well as there is a play room, the bathroom is also clean, there is a bathtub and complete amenities, for hotel facilities, there is a restaurant, a swimming pool for children and adults, a jacuzzi, an outdoor kids playground, a tennis court, a gym center, squash field, and ping pong, for its meals, the breakfast menu is varied and tastes good all, and the location is close to the Lippo Mall Nusantara, a walkway of 5 minutes, highly recommended for family staycation
Răspunsul hotelului
Comentariu: 14 aprilie
Dear Mr. Anthonius Michael, We would like to thank you for stay with Aryaduta Suites Semanggi on your current visit to Jakarta. It was indeed a great pleasure to have you staying with us, It is indeed gratifying to learn that we have met your expectations. We are sincerely looking forward to welcoming you back at Aryaduta Suites Semanggi, Jakarta. Kind wishes Ricky Rionaldo Front Office Manager
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Sosire și plecare
Check-in de la:
14:00
Check-out înainte de:
12:00
Bine de știut
Copiii sunt bineveniți la acest hotel
Toate vârstele
97 lei (IDR363.000) de persoană pe noapte
Contactează hotelul pentru detalii cu privire la adăugarea unui pătuț de copii.
Animalelor de companie nu le este permis accesul
Mic-dejun disponibil
Meniu mic dejun
Bufet
Preț mic dejun
38 lei (≈IDR 140.000)/persoană
Ore mic dejun
06:00 - 10:00 de la Luni până la Duminică
Vă rugăm să transmiteţi în avans la Aryaduta Suite Semanggi ora estimată a sosirii dumneavoastră. Puteţi folosi căsuţa de Cereri Speciale când faceţi rezervarea sau să contactaţi direct proprietatea, folosind detaliile de contact transmise în confirmarea rezervării. La check-in, trebuie să prezentați un document de identitate cu fotografie și un card de credit.Vă rugăm să reţineţi că satisfacerea tuturor cererilor speciale se va face funcţie de disponibilitate şi că se pot aplica taxe suplimentare. Înainte de sosire se solicită plata prin transfer bancar. După ce faceți rezervarea, proprietatea vă va trimite instrucțiuni.
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Aryaduta Suite Semanggi: întrebări frecvente
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