DoubleTree by Hilton Damai Laut
Jalan Damai Laut, Manjung,, Lumut, 32200, Malaezia
Găsește cel mai bun hotel din Lumut pentru datele tale, în funcție de preț sau de preferințe
Compară oferte pentru DoubleTree by Hilton Damai Laut de pe sute de site-uri, totul într-un singur loc
Caută o ofertă cu anulare gratuită sau scoruri excelente
Compară camere și prețuri
Comparăm prețurile de pe sute de site-uri pentru a-ți găsi cea mai bună ofertă
Informații rapide
Check-in de la: | 15:00 |
|---|---|
Check-out înainte de: | 12:00 |
Mic dejun | Mic-dejun disponibil |
Animale de companie | Animalelor de companie nu le este permis accesul |
Copii | Copiii sunt bineveniți la acest hotel |
Facilități
Wi-Fi
Parcare
Aer condiţionat
Transport spre aeroport
Piscină
Centru de fitness
Mai multe despre DoubleTree by Hilton Damai Laut
DoubleTree by Hilton Damai Laut
A gateway to the beautiful Pangkor Island, DoubleTree by Hilton Damai Laut boasts its own 18-hole award-winning golf course. It features a mini water theme park and guests can enjoy meals at the in-house restaurant or have a drink at the bar.
Scoruri și recenzii
Curăţenie4,4
Locaţie4,3
Serviciu4,6
Camere4,3
Raport calitate/preț4,3
Calitatea somnului4,4
Recenzii scrise de călători
Filtrează după
Sortează după
Menționat de călători
Călător singur
MY
Comentariu: 15 mai 2025
A stat pe: mai 2025
Hidden Gem to Discover - TQ to all
I recently enjoyed a short 2-night stay at Damai Laut Resort. After a nearly 3-hour drive from Kuala Lumpur, I arrived at 2:45 PM and was promptly ushered to the EFL by the concierge for a speedy check-in. I received my room within 30 minutes.
My room was located in Wing 2, facing the sea. I appreciated the upgrade to a nicely laid-out suite with two full baths and a 2+1 bed setup, which can easily accommodate a small group or family. Everything in the room worked perfectly, including the lighting, hot water, internet, and air conditioning.
The EFL operates from 7 AM to 7 PM and serves evening cocktails from 5 PM to 7 PM. This time, the evening cocktails were quite decent. Kudos to the Chef and the kitchen team! The team managing the EFL was friendly, attentive, and accommodating.
The main food outlet, MK, serves breakfast, lunch, and dinner in a cozy environment with both air-conditioned and open spaces. The team was friendly, and they have improved their breakfast spread, offering a decent and extensive selection including nasi lemak, nasi goreng, mee, pastries, fruits, and some Chinese dishes. The food tasted great.
The rooms were well-maintained daily by the housekeeping team. Special thanks to Tarek and Gajendra for their efforts.
During my 3-day stay, the weather was hot and humid with hardly any rain, making it ideal for well-planned outdoor beach activities.
Thank you for hosting my short stay. Special thanks to GM Sahara, OM Gerald, FOM Sreether & team, HK Azean & team, Exec Chef Sanjay, Chef Aliff & team, GSA/Spa Jeffery, ELF Veronica & team, Concierge Asyraf, and the rest of the team who worked collaboratively to ensure a great experience and stay.
My room was located in Wing 2, facing the sea. I appreciated the upgrade to a nicely laid-out suite with two full baths and a 2+1 bed setup, which can easily accommodate a small group or family. Everything in the room worked perfectly, including the lighting, hot water, internet, and air conditioning.
The EFL operates from 7 AM to 7 PM and serves evening cocktails from 5 PM to 7 PM. This time, the evening cocktails were quite decent. Kudos to the Chef and the kitchen team! The team managing the EFL was friendly, attentive, and accommodating.
The main food outlet, MK, serves breakfast, lunch, and dinner in a cozy environment with both air-conditioned and open spaces. The team was friendly, and they have improved their breakfast spread, offering a decent and extensive selection including nasi lemak, nasi goreng, mee, pastries, fruits, and some Chinese dishes. The food tasted great.
The rooms were well-maintained daily by the housekeeping team. Special thanks to Tarek and Gajendra for their efforts.
During my 3-day stay, the weather was hot and humid with hardly any rain, making it ideal for well-planned outdoor beach activities.
Thank you for hosting my short stay. Special thanks to GM Sahara, OM Gerald, FOM Sreether & team, HK Azean & team, Exec Chef Sanjay, Chef Aliff & team, GSA/Spa Jeffery, ELF Veronica & team, Concierge Asyraf, and the rest of the team who worked collaboratively to ensure a great experience and stay.
Călător de familie
Comentariu: 14 mai 2025
A stat pe: mai 2025
Great for family and toddlers never feel bored direct beach access super friendly staffs
Awesome staff experience from the bell to the smooth check in front office staff to the house keeping staffs, pool staffs , security guards, chef and his team at the restaurant every single one was welcoming and always smile while talk and greeted us.. we just had a last minute booking for a 3day2nights staycation with a Seaview high floor from the hilton mobile app..
Booking:
we had a great deal comparing the price from other places.. i would suggest try book from their mobile apps or official website to get all the additional perks… it was super easy with a very clear instructions.. even there was an option to choose our room for online check like we do for flights.. they share the room layout and allow me to pick the room.. this is something new and i like it compared to marriot bonvoy apps..
Check in:
Since i do web check and i managed to get a connecting room from online my check in process at the front office was very smooth.. we arrived at 2pm one room was ready nd the other one ready within 20mins.. we were welcome by the warm walnut cookies from the front office with some refreshing welcome drinks.. bellboy was super friendly to take our luggage’s to the room straightway..
Room/ House keeping:
House keeping done a great job the room was clean no dust even in the corner.. there was all amenities present additionally i should mention the Bangladeshi staff named “Tareq” done an awesome job helping us providing necessary staff for the room.. he even send the baby crib with baby blanket and additionally provide us the baby bathing basket when he saw we have an infant with us.. Hotel management should recognise Mr Tareq for his Extra Mile services! He deserves a 5star!
There was a small birthday cake with balloon decoration in the room since I mentioned my little son was turning 1 this month..
Restaurant/ Food:
Double tree makan kitchen never disappointed me before and this time also had a great experience with good food from Chef Sanjay and his team… all the staffs were welcoming friendly and smiling until we were there.. Buffet breakfast was any other hilton standards.. with view live stall.. chef at the roti stall made us a Roti Telur freshly and it was delicious.. literally everything was there so no complaints..
but for lunch and dinner menu i was expecting more options.. i had to order grab for our dinner & lunch.. this is the only improvement area for me to highlight to the team..
Swimming pool / mini water park:
My 3yrs old with her grandmother had a super fulfilling time in the mini water park and pools.. all the staffs in the pool were super friendly and smiling and welcoming to us and other guests.. it looks they enjoy their job.. i would request Hilton management should recognise their service and efforts.. The nepali security guards also very friendly and attentive.. while kids running they also giving the kids a great time with smile.. good job !
Special mention to front office staff “Tiha” had done her best job and should be recognised by the management.. despite her super friendly attitude and service made our stay feel at home.. she always keep my sweet tooth cravings fixed with the warm walnut cookies.. Tiha has a great personality with a genuine intention to service with smile.. she should be an example for others in the team…
Overall was great except more food choices for lunch and dinner.. 4.5 out of 5 our verdict.. family friendly resort
Booking:
we had a great deal comparing the price from other places.. i would suggest try book from their mobile apps or official website to get all the additional perks… it was super easy with a very clear instructions.. even there was an option to choose our room for online check like we do for flights.. they share the room layout and allow me to pick the room.. this is something new and i like it compared to marriot bonvoy apps..
Check in:
Since i do web check and i managed to get a connecting room from online my check in process at the front office was very smooth.. we arrived at 2pm one room was ready nd the other one ready within 20mins.. we were welcome by the warm walnut cookies from the front office with some refreshing welcome drinks.. bellboy was super friendly to take our luggage’s to the room straightway..
Room/ House keeping:
House keeping done a great job the room was clean no dust even in the corner.. there was all amenities present additionally i should mention the Bangladeshi staff named “Tareq” done an awesome job helping us providing necessary staff for the room.. he even send the baby crib with baby blanket and additionally provide us the baby bathing basket when he saw we have an infant with us.. Hotel management should recognise Mr Tareq for his Extra Mile services! He deserves a 5star!
There was a small birthday cake with balloon decoration in the room since I mentioned my little son was turning 1 this month..
Restaurant/ Food:
Double tree makan kitchen never disappointed me before and this time also had a great experience with good food from Chef Sanjay and his team… all the staffs were welcoming friendly and smiling until we were there.. Buffet breakfast was any other hilton standards.. with view live stall.. chef at the roti stall made us a Roti Telur freshly and it was delicious.. literally everything was there so no complaints..
but for lunch and dinner menu i was expecting more options.. i had to order grab for our dinner & lunch.. this is the only improvement area for me to highlight to the team..
Swimming pool / mini water park:
My 3yrs old with her grandmother had a super fulfilling time in the mini water park and pools.. all the staffs in the pool were super friendly and smiling and welcoming to us and other guests.. it looks they enjoy their job.. i would request Hilton management should recognise their service and efforts.. The nepali security guards also very friendly and attentive.. while kids running they also giving the kids a great time with smile.. good job !
Special mention to front office staff “Tiha” had done her best job and should be recognised by the management.. despite her super friendly attitude and service made our stay feel at home.. she always keep my sweet tooth cravings fixed with the warm walnut cookies.. Tiha has a great personality with a genuine intention to service with smile.. she should be an example for others in the team…
Overall was great except more food choices for lunch and dinner.. 4.5 out of 5 our verdict.. family friendly resort
Călător singur
Comentariu: 28 apr. 2025
A stat pe: apr. 2025
Peaceful and serene hotel with a beach front.
This is a good value hotel, if you are looking to get away from the hustle and bustle of an everyday beach hotel. Although it appears to have quite a bit of its property designed to be kid friendly, it is large enough to have areas that are very peaceful.
The service is pretty decent but the options for meals are limited. But they do have a great breakfast buffet spread.
I enjoy my stays here , especially when I want some peace to think about life in general and mine in particular.
The service is pretty decent but the options for meals are limited. But they do have a great breakfast buffet spread.
I enjoy my stays here , especially when I want some peace to think about life in general and mine in particular.
Răspunsul hotelului
Comentariu: 29 aprilie
Dear Valued Guest,
Greetings from Doubletree by Hilton Damai Laut Resort!
Thank you for your kind and thoughtful feedback. We're delighted to know that you enjoy staying with us — especially when you're looking for a peaceful and reflective getaway.
It's wonderful to hear that you appreciated the tranquil atmosphere and enjoyed our breakfast buffet at Makan Kitchen. Regarding your comment on meal variety, we’d like to share that Makan Kitchen, our all-day dining restaurant, not only offers an à la carte menu but also buffet dining, which is available based on guest demand. We hope you’ll have the opportunity to try it on your next visit.
Additionally, we invite you to explore our Hot Pot Steamboat Restaurant for a unique dining experience that adds even more variety to your stay.
Thank you once again for your feedback and continued support. We look forward to welcoming you back soon for another relaxing and enjoyable stay.
Sincerely,
Sahara Ahmad
General Manager
DoubleTree by Hilton Damai Laut Resort
Greetings from Doubletree by Hilton Damai Laut Resort!
Thank you for your kind and thoughtful feedback. We're delighted to know that you enjoy staying with us — especially when you're looking for a peaceful and reflective getaway.
It's wonderful to hear that you appreciated the tranquil atmosphere and enjoyed our breakfast buffet at Makan Kitchen. Regarding your comment on meal variety, we’d like to share that Makan Kitchen, our all-day dining restaurant, not only offers an à la carte menu but also buffet dining, which is available based on guest demand. We hope you’ll have the opportunity to try it on your next visit.
Additionally, we invite you to explore our Hot Pot Steamboat Restaurant for a unique dining experience that adds even more variety to your stay.
Thank you once again for your feedback and continued support. We look forward to welcoming you back soon for another relaxing and enjoyable stay.
Sincerely,
Sahara Ahmad
General Manager
DoubleTree by Hilton Damai Laut Resort
Cuplu
SG
Comentariu: 12 mai 2025
A stat pe: dec. 2024
Bad Hilton standard like kampung !Badly managed !only executive club
No comments - will never come back again Even with offer of complimentary stay!
Staffs are not friendly too many Indian staffs !Staffs need training to change the better operations way!
This is not critic but not worth to pay the rate with bad quality in terms of service n badly managed!!!
Staffs are not friendly too many Indian staffs !Staffs need training to change the better operations way!
This is not critic but not worth to pay the rate with bad quality in terms of service n badly managed!!!
Răspunsul hotelului
Comentariu: 13 mai
Dear James Jabbar,
Greetings from Doubletree by Hilton Damai Laut Resort!
Dear Valued Guest,
Thank you for taking the time to share your feedback with us. We genuinely appreciate hearing from our guests, as it allows us to better understand their experiences and continuously improve our service.
We’re sorry to hear that your recent stay did not meet your expectations. To help us address the concerns more effectively and enhance our overall guest experience, we would greatly appreciate it if you could share more details about your stay.
Your input is important to us, and we hope to have the opportunity to better accommodate you in the future.
Sincerely,
Sahara Ahmad
General Manager
DoubleTree by Hilton Damai Laut Resort
Greetings from Doubletree by Hilton Damai Laut Resort!
Dear Valued Guest,
Thank you for taking the time to share your feedback with us. We genuinely appreciate hearing from our guests, as it allows us to better understand their experiences and continuously improve our service.
We’re sorry to hear that your recent stay did not meet your expectations. To help us address the concerns more effectively and enhance our overall guest experience, we would greatly appreciate it if you could share more details about your stay.
Your input is important to us, and we hope to have the opportunity to better accommodate you in the future.
Sincerely,
Sahara Ahmad
General Manager
DoubleTree by Hilton Damai Laut Resort
Călător de familie
Comentariu: 24 apr. 2025
A stat pe: dec. 2024
Not up to par
I’ve stayed here several times, and on each visit, the check-in process has consistently been very slow — with waiting times of up to 30 minutes. It’s surprising that after nearly a year, this issue remains unresolved. While I appreciate the quality of the rooms, the experience at the front desk leaves much to be desired.
I previously shared this feedback and received a standard explanation from Gerald Kanniah, the Operations manager blaming the long queues on peak periods, such as school holidays and festive seasons, along with a suggestion to pay extra for early check-in. However, instead of making excuses or asking guests to bear additional costs, the focus should be on improving the check-in system itself.
High guest volumes during these times are entirely predictable, and with proper planning and process improvements, the hotel should be able to manage this more effectively. Queue management strategies, digital pre-check-in options, or better staffing during peak hours could go a long way in addressing this issue — without shifting the inconvenience or cost onto the guests.
I previously shared this feedback and received a standard explanation from Gerald Kanniah, the Operations manager blaming the long queues on peak periods, such as school holidays and festive seasons, along with a suggestion to pay extra for early check-in. However, instead of making excuses or asking guests to bear additional costs, the focus should be on improving the check-in system itself.
High guest volumes during these times are entirely predictable, and with proper planning and process improvements, the hotel should be able to manage this more effectively. Queue management strategies, digital pre-check-in options, or better staffing during peak hours could go a long way in addressing this issue — without shifting the inconvenience or cost onto the guests.
Răspunsul hotelului
Comentariu: 29 aprilie
Dear Esteemed Guest,
Thank you for your valuable feedback and for your continued trust in DoubleTree by Hilton Damai Laut Resort.
I would like to extend my personal apologies for the delays you encountered during check-in. Your comments highlight an area where we recognize the need for improvement, and I completely agree that it is our responsibility to anticipate busy periods and prepare accordingly.
In response to your concerns, I am pleased to share that we have implemented digital pre-check-in options to help expedite the process. However, in compliance with Malaysian government regulations, all guests are still required to register in person at the front desk and present a valid identification card upon arrival. While this mandatory requirement limits our ability to fully streamline the process digitally, we are actively working to enhance queue management, staffing levels, and operational efficiency to reduce waiting times, particularly during peak seasons.
Your suggestions are valuable and closely align with the improvements we are focusing on. Thank you once again for your constructive feedback, it is guests like you who inspire us to continually elevate our standards. I genuinely look forward to welcoming you back soon for a more seamless and enjoyable arrival experience.
Sincerely,
Sahara Ahmad
General Manager
DoubleTree by Hilton Damai Laut Resort
Thank you for your valuable feedback and for your continued trust in DoubleTree by Hilton Damai Laut Resort.
I would like to extend my personal apologies for the delays you encountered during check-in. Your comments highlight an area where we recognize the need for improvement, and I completely agree that it is our responsibility to anticipate busy periods and prepare accordingly.
In response to your concerns, I am pleased to share that we have implemented digital pre-check-in options to help expedite the process. However, in compliance with Malaysian government regulations, all guests are still required to register in person at the front desk and present a valid identification card upon arrival. While this mandatory requirement limits our ability to fully streamline the process digitally, we are actively working to enhance queue management, staffing levels, and operational efficiency to reduce waiting times, particularly during peak seasons.
Your suggestions are valuable and closely align with the improvements we are focusing on. Thank you once again for your constructive feedback, it is guests like you who inspire us to continually elevate our standards. I genuinely look forward to welcoming you back soon for a more seamless and enjoyable arrival experience.
Sincerely,
Sahara Ahmad
General Manager
DoubleTree by Hilton Damai Laut Resort
Poziție foarte bună
Jalan Damai Laut, Manjung,, Lumut, 32200, Malaezia|7,71 km față de centrul orașului
Sosire și plecare
Check-in de la:
15:00
Check-out înainte de:
12:00
Bine de știut
Copiii sunt bineveniți la acest hotel
Toate vârstele
168 lei (MYR160) de persoană pe noapte
Contactează hotelul pentru detalii cu privire la adăugarea unui pătuț de copii.
Animalelor de companie nu le este permis accesul
Mic-dejun disponibil
Meniu mic dejun
Bufet
Opțiuni mic dejun
Mic-dejun asiatic, Mic-dejun halal
Preț mic dejun
61 lei (≈MYR 58)/persoană
Un depozit de daune de MYR 100 este cerut la sosire. Acesta va fi colectat prin plată în numerar. Veți fi rambursat la check-out. Depozitul vă va fi rambursat integral în numerar, luând în considerare rezultatul inspectării proprietăţii. From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. From 1 January 2025, a Local Service Charge of MYR 3.00 per room per night will apply to all guests staying in the state of Perak. This charge is not included in the room rate and must be paid upon check-out, in accordance with the Perak Hotel Regulations 2024.
It is prohibited to bring durian and mangosteen to the hotel.
Effective 1 January 2024, Foreign nationals entering Malaysia are required to fill in the Malaysia Digital Arrival Card (MDAC) via the Malaysian Immigration portal.
Acest hotel acceptă următoarele metode de plată:
UnionPay QuickPass
DoubleTree by Hilton Damai Laut: întrebări frecvente
Ai nevoie de bilete de avion sau de o mașină pentru călătorie?
Știai că te putem ajuta să planifici restul călătoriei? Obține oferte exclusive și tarife excelente pentru zboruri și închirieri auto.Zboruri
Maşini de închiriat în Lumut
