Montcalm Brewery Townhouse
42-46 Chiswell Street, Burgul londonez Islington, Londra, EC1Y 4SB, Regatul Unit
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Informații rapide
Check-in de la: | 15:00 |
|---|---|
Check-out înainte de: | 11:00 |
Mic dejun | Mic-dejun disponibil |
Animale de companie | Animalelor de companie nu le este permis accesul |
Copii | Copiii sunt bineveniți la acest hotel |
Facilități
Wi-Fi
Parcare
Aer condiţionat
Centru de fitness
Recepţie 24 de ore
Restaurant
Mai multe despre Montcalm Brewery Townhouse
Montcalm Brewery Townhouse
Situat lângă Barbican, în inima zonei City, acest hotel de 5 stele oferă camere de tip boutique, cu Wi-Fi gratuit şi aer condiţionat. London City Suites are un restaurant gastronomic şi un pub tradiţional.
Scoruri și recenzii
Curăţenie4,7
Locaţie4,5
Serviciu4,6
Camere4,5
Raport calitate/preț4,3
Calitatea somnului4,5
Recenzii scrise de călători
Filtrează după
Sortează după
Menționat de călători
Călător de familie
Comentariu: 25 apr. 2025
3 nights stay at Montcalm Brewery Hotel - excellent discovery
We have really enjoyed our 3 nights stay at Montcalm Brewery Hotel in April 2025. The staff was very nice and the breakfast excellent. We would like to thank in particular Corina Dinu who made us feel really welcome. We definitley recommend this hotel.
Răspunsul hotelului
Comentariu: 30 aprilie
Dear Raluca,
Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your 3-night stay at Montcalm Brewery Hotel. It is great to know that our team, especially Corina Dinu, made you feel welcome. We truly appreciate your kind words and are thrilled that you had a memorable experience with us.
Thank you for recommending our hotel, and we look forward to welcoming you again in the future!
Best regards,
Alexandra
Front Office Team
Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your 3-night stay at Montcalm Brewery Hotel. It is great to know that our team, especially Corina Dinu, made you feel welcome. We truly appreciate your kind words and are thrilled that you had a memorable experience with us.
Thank you for recommending our hotel, and we look forward to welcoming you again in the future!
Best regards,
Alexandra
Front Office Team
Călător singur
Comentariu: 1 mai 2025
Nothing works
I’ve visited the Montcalm many times in the past and it has always been great. This time however it was a letdown. Arrived at 5pm to check in. By the time I got my key it was 5.20. Was in a room across the road and when I got to my room the key refused to work so had to haul my bag across to reception again. Receptionist reset the key and this time did accompany me back, luckily, as the key refused to work again.
It wasn’t the only thing that didn’t work. The usb charger in the room was broken. The TV picture was intermittent and kept breaking up. The bath plug mechanism came off in my hand. The shower bath combo tap refused to work the bath tap. You can’t use the toiletries when you’re eventually in the bath as they are nailed to the wall at shower head height.
I did have a good night’s sleep though.
It wasn’t the only thing that didn’t work. The usb charger in the room was broken. The TV picture was intermittent and kept breaking up. The bath plug mechanism came off in my hand. The shower bath combo tap refused to work the bath tap. You can’t use the toiletries when you’re eventually in the bath as they are nailed to the wall at shower head height.
I did have a good night’s sleep though.
Răspunsul hotelului
Comentariu: 2 mai
Dear Kate,
Thank you for sharing your feedback. I am truly sorry to hear about the issues you encountered during your stay, and I deeply regret that this visit did not meet the high standards you have previously experienced with us.
I sincerely apologise for the delays during your check-in process, as well as the inconvenience caused by the key not working and the issues with your room. It is concerning to hear about the broken USB charger, intermittent TV picture, bath plug mechanism, and the shower tap not functioning correctly. These are certainly not the conditions we aim to provide our guests, and I will ensure that our maintenance team addresses these issues immediately.
On a positive note, I am glad to hear you were able to have a good night’s sleep despite the challenges you faced.
Once again, thank you for bringing these matters to our attention. We truly hope to have the opportunity to restore your confidence in us in the future.
Kind regards,
Alexandra
Front Office Team
Thank you for sharing your feedback. I am truly sorry to hear about the issues you encountered during your stay, and I deeply regret that this visit did not meet the high standards you have previously experienced with us.
I sincerely apologise for the delays during your check-in process, as well as the inconvenience caused by the key not working and the issues with your room. It is concerning to hear about the broken USB charger, intermittent TV picture, bath plug mechanism, and the shower tap not functioning correctly. These are certainly not the conditions we aim to provide our guests, and I will ensure that our maintenance team addresses these issues immediately.
On a positive note, I am glad to hear you were able to have a good night’s sleep despite the challenges you faced.
Once again, thank you for bringing these matters to our attention. We truly hope to have the opportunity to restore your confidence in us in the future.
Kind regards,
Alexandra
Front Office Team
Călător de afaceri
Comentariu: 29 apr. 2025
Great in some respects but not truly a 5 star.
Although our stay certainly had some great aspects at the Montcalm Brewery it also had some glaring problems that mean this hotel simply isn’t a 5 star.
First the positives:
Location is amazing with a 4 minute walk to Moorgate station, plenty of good restaurants around and on an easy route for uber use and pick up.
Breakfast is not only great quality produce but freshly produced.
Staff are polite and knowledgeable throughout.
Areas that need improvement:
The rooms are dated and many items within are either broken or below standard. We had 4 rooms across our large party. All different sizes including a standard double, family room etc.
Air con units out of order and flashing with maintenance signs when turned on (room 614)
Taps that come off in your hands (room 614)
Shower gel dispensers that are not only empty on check in (how does this even happen?) but then come off in your hands (room 601)
Also, deciding to paint the hallways during a near full occupancy week seems odd. Trays of paint left out all day and night to the point where us and fellow guests complained of headaches from paint fumes. Very odd decision from the management here.
Overall, a real shame that the foundation of this hotels success is let down by rooms that don’t meet expectations when laying this much for a stay in central London.
First the positives:
Location is amazing with a 4 minute walk to Moorgate station, plenty of good restaurants around and on an easy route for uber use and pick up.
Breakfast is not only great quality produce but freshly produced.
Staff are polite and knowledgeable throughout.
Areas that need improvement:
The rooms are dated and many items within are either broken or below standard. We had 4 rooms across our large party. All different sizes including a standard double, family room etc.
Air con units out of order and flashing with maintenance signs when turned on (room 614)
Taps that come off in your hands (room 614)
Shower gel dispensers that are not only empty on check in (how does this even happen?) but then come off in your hands (room 601)
Also, deciding to paint the hallways during a near full occupancy week seems odd. Trays of paint left out all day and night to the point where us and fellow guests complained of headaches from paint fumes. Very odd decision from the management here.
Overall, a real shame that the foundation of this hotels success is let down by rooms that don’t meet expectations when laying this much for a stay in central London.
Răspunsul hotelului
Comentariu: 30 aprilie
Dear Guest,
Thank you for sharing your detailed feedback. We are delighted that you appreciated the location, breakfast, and the politeness of our staff. It is always rewarding to know that our team made a positive impact on your stay.
However, we are truly sorry to hear about the issues you encountered with the rooms and the maintenance concerns. We take all guest feedback seriously, and your comments about the air conditioning units, taps, and shower gel dispensers are being reviewed by our team for immediate attention. We apologise for any inconvenience caused by the painting work in the hallways as well. This is certainly not the experience we aim to provide, and we will be looking into how we can avoid such disruptions in the future.
We appreciate your valuable feedback as it helps us continue to improve, and we hope to have the opportunity to welcome you back under better circumstances.
Best regards,
Alexandra
Front Office Team
Thank you for sharing your detailed feedback. We are delighted that you appreciated the location, breakfast, and the politeness of our staff. It is always rewarding to know that our team made a positive impact on your stay.
However, we are truly sorry to hear about the issues you encountered with the rooms and the maintenance concerns. We take all guest feedback seriously, and your comments about the air conditioning units, taps, and shower gel dispensers are being reviewed by our team for immediate attention. We apologise for any inconvenience caused by the painting work in the hallways as well. This is certainly not the experience we aim to provide, and we will be looking into how we can avoid such disruptions in the future.
We appreciate your valuable feedback as it helps us continue to improve, and we hope to have the opportunity to welcome you back under better circumstances.
Best regards,
Alexandra
Front Office Team
Călător de afaceri
Comentariu: 25 apr. 2025
Excellent staff Ms. Ramona, a lovely person
It was a fantastic stay here. I enjoyed the food and the service. Staff are so friendly and well behaved. It made me feel like at home. I really appreciate Ramona, Ranjeet and all other staffs at reception, who made my stay a wonderful experience. Love it. Thanks everyone.
Răspunsul hotelului
Comentariu: 30 aprilie
Dear Deepakh,
Thank you so much for your kind words! We are thrilled to hear that you had a fantastic stay and that our team, including Ms. Ramona, Ranjeet, and the rest of the reception staff, contributed to making your experience so memorable. We truly appreciate your feedback and are glad to have made you feel at home.
We hope to welcome you back soon!
Best regards,
Alexandra
Front Office Team
Thank you so much for your kind words! We are thrilled to hear that you had a fantastic stay and that our team, including Ms. Ramona, Ranjeet, and the rest of the reception staff, contributed to making your experience so memorable. We truly appreciate your feedback and are glad to have made you feel at home.
We hope to welcome you back soon!
Best regards,
Alexandra
Front Office Team
Călător de familie
Comentariu: 22 apr. 2025
Great service again
Stayed a few times at this hotel, each time in the suite rooms.Once again the staff were very helpful with great service. Lovely touch of balloons in the room on arrival for our sons birthday! We look forward to staying with Montcalm again very soon.
Răspunsul hotelului
Comentariu: 24 aprilie
Dear Guest,
Thank you so much for your kind words and for choosing to stay with us again! We're thrilled to hear that you enjoyed your time in our suite rooms and that our team helped make your son's birthday extra special with the balloons.
It's always a pleasure to welcome you back, and we truly appreciate your loyalty. We can’t wait to have you and your family with us again soon for another memorable stay.
Warm regards,
Marcel Gusita
Duty Manager
Thank you so much for your kind words and for choosing to stay with us again! We're thrilled to hear that you enjoyed your time in our suite rooms and that our team helped make your son's birthday extra special with the balloons.
It's always a pleasure to welcome you back, and we truly appreciate your loyalty. We can’t wait to have you and your family with us again soon for another memorable stay.
Warm regards,
Marcel Gusita
Duty Manager
Poziție excelentă
42-46 Chiswell Street, Burgul londonez Islington, Londra, EC1Y 4SB, Regatul Unit|2,88 km față de centrul orașului
Lucruri de făcut: 10pe o rază de 1,43 km
2,43 km
2,49 km
2,76 km
Transportpe o rază de 0,91 km
0,36 km
0,41 km
0,75 km
Aeroportpe o rază de 25,61 km
9,92 km
25,61 km
Sosire și plecare
Check-in de la:
15:00
Check-out înainte de:
11:00
Bine de știut
Copiii sunt bineveniți la acest hotel
Contactează hotelul pentru detalii cu privire la adăugarea de paturi suplimentare.
Contactează hotelul pentru detalii cu privire la adăugarea unui pătuț de copii.
Animalelor de companie nu le este permis accesul
Mic-dejun disponibil
Opțiuni mic dejun
Mic-dejun occidental
Preț mic dejun
Te rugăm să contactezi hotelul pentru informații despre prețuri
La check-in, trebuie să prezentați un document de identitate cu fotografie și un card de credit.Vă rugăm să reţineţi că satisfacerea tuturor cererilor speciale se va face funcţie de disponibilitate şi că se pot aplica taxe suplimentare. Ca răspuns la situația generată de coronavirus (COVID-19), la această proprietate se iau momentan măsuri sanitare și de siguranță suplimentare. Oaspeții cu vârsta sub 18 ani pot face check-inul doar împreună cu un părinte sau tutore. Un depozit de daune de GBP 500 este cerut la sosire. Acesta va fi colectat prin card de credit. Veţi fi rambursat în 14 zile după check-out. Depozitul vă va fi rambursat integral prin card de credit, luând în considerare rezultatul inspectării proprietăţii. Vă rugăm să reţineţi că la check-in se solicită plata unui depozit de 50 GBP pe noapte. Acesta poate fi utilizat pentru a acoperi cheltuieli suplimentare precum consumaţia din minibar şi va fi rambursat la check-out, dacă nu au existat cheltuieli suplimentare. Cardul de credit utilizat pentru efectuarea rezervării trebuie prezentat la check-in. În cazul în care rezervarea este efectuată de o altă persoană, vă rugăm să contactaţi direct proprietatea pentru proceduri alternative.
Acest hotel acceptă următoarele metode de plată:
Montcalm Brewery Townhouse: întrebări frecvente
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