Amrit Ocean Resort & Residences Singer Island
3100 N Ocean Dr, Palm Beach, 33404, Statele Unite
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Informații rapide
Check-in de la: | 16:00 |
---|---|
Check-out înainte de: | 11:00 |
Mic dejun | Mic-dejun disponibil |
Animale de companie | Animalelor de companie le este permis accesul contra unei taxe suplimentare |
Copii | Copiii sunt bineveniți la acest hotel |
Facilități
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Amrit Ocean Resort & Residences Singer Island
Amrit Ocean Resort & Residences Singer Island se află pe malul mării în Riviera Beach și oferă cazare de 5 stele, o piscină în aer liber, un centru de fitness și o grădină.
Scoruri și recenzii
Recenzii scrise de călători
Comentariu: 24 mai 2025
A stat pe: mai 2025
Amazing stay and amazing staff!!!
We decided to extend our stay an extra day, and Joanne, Ricardo and Claudia went above and beyond to make sure we were well-taken care of!! They truly made our experience here one to remember, and their hospitality and kindness exceeded our expectations.
Aside from the outstanding customer service, everything else here was top-notch! Our Grand View Ocean Room was beautiful with an amazing view of the ocean. We had a wrap-around patio which we didn’t expect! What a treat. The spa was gorgeous, and the integrative treatments are unique and state-of-the art. I tried the Ammortal healing sound bed, and wow, what a journey!! It’s a must-try if you visit. The beach was outstanding, the food at Tula was healthy and delicious.
I truly can’t wait to return here!! Thank you Joanne, Ricardo, and Claudia for helping make our last day amazing, and thank you to the rest of the resort staff for your hospitality!
Răspunsul hotelului
Comentariu: 26 mai
Thank you for sharing such a wonderful review! It’s heartwarming to hear that your stay at Amrit Ocean Resort was filled with amazing experiences and that our team, especially Joanne, Ricardo, and Claudia, could enhance your time here. We're delighted to know you enjoyed the beautiful ocean view, the unique spa treatments, and the delicious food at Tula. It truly means a lot to us that you’re planning to return! We look forward to welcoming you back for another memorable stay.
Best regards,
Brock Sezgin
General Manager
Comentariu: 11 feb. 2025
A stat pe: ian. 2025
The Good, The Bad & The Truth……..
Now the bad…..it is apparent that the builder/contractor is the owner of this resort. Unfortunately, the workmanship, quality and good execution is sorely lacking in this facility. No owner would EVER accept the low standards of the construction and finish of this facility. It is truly a shame, as the place has beautiful design but the poor quality in the construction and workmanship guarantees this place will age horribly and will not sustain. Additionally, the housekeeping staff does not clean the floors. Upon entering our $750 - $900 a night room it was full of hair in all spaces and my husband & I used a full pack of anti-bacterial wipes to clean the floors of our room/bathroom. There was spilled coffee on the main corridor floor (tile near ice machine / elevator) and we saw those coffee stains for 3 days (as the floors were never cleaned). We did not have robes in our room (as we were supposed to), so we had to go to the Spa in our clothes and change there.
We used the Spa Facilities. People had to use their own shoes as there were no sandals available, some locks on the lockers wouldn’t lock, some changing rooms were dirty, one bathroom had a toilet seat with the seat that was completely falling apart (peeling)…..Minor things - but this is supposed to be a luxury facility. That said - treatments & spa were amazing.
Bed was super comfortable, bedding & pillows were high quality. Water Closet (toilet) was tiny (as incased in frosted glass) floor very dirty (design makes it hard to get in there so I can’t imagine trying to clean). Bathroom floor dirty and making it worse there is caulk and glue all over so spots look dirty but actually are globs that are construction caulk, etc. However, room never vacuumed and floor dirty (long hair everywhere) upon our arrival. Our door was cut crooked so you could hear everything in hall and see light from the public space as some of the doors are cut crooked with large gaps. That said - bathroom design was stunning and materials were high quality. Shower, freestanding tub, vanity - all high end & very nice.
This place needs a maintenance/handyman person to target cleaning/detailing all rooms so all of the poor workmanship can be fixed. If it is brand new and looking like this - I don’t see it aging well. I heard the adjacent Residences/Condominiums have a lawsuit against the Developer/Builder (and I can see why).
All I heard was people on the phone disputing charges at Reception, at the Spa, etc. We were overcharged as well but got a receipt (from Reception) showing the credit that was supposed to be refunded. Of course, they did not credit; you cannot get anyone on the phone (as they are understaffed) so I wasn’t surprised so we just sent in the Receipt to our Credit Card company. There are Resort Fees, Valet Parking Fees, etc - which we knew but our Room Rate was wrong. Also, the website never sent me a Confirmation so I had to call Reservations to have a copy sent to me.
Basically, it comes down to poor management, poor construction/execution and not enough housekeeping staff. All of the guests did say this to each other, as it was apparent to all. I read the reviews before I came, so I was somewhat prepared - super disappointed (and grossed out) about our room floor being not clean. However, management needs to realize they have GREAT STAFF and if you want to charge LUXURY ROOM RATES then you need to PROVIDE A LUXURY EXPERIENCE. You can’t cut corners and expect people not to notice.
I hope the owners/management get it together and either rise to the occasion or sell the business to someone who can. It would be a shame for all of the staff to lose their jobs but if some major changes are not made - I don’t see this place lasting more than 5 years….I wish them all the best….
Răspunsul hotelului
Comentariu: 19 februarie
Comentariu: 4 iun. 2025
A stat pe: iun. 2025
Best Hair Salon on Singer Island!!
in the fabulous hair salon with my stylist KIMBER!!! She is a master colorist and hair cutter. She is delightful and I always feel papered. I highly recommend KIMBER!!!
Răspunsul hotelului
Comentariu: 4 iunie
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience at Amrit Ocean Resort and that Kimber provided you with such exceptional service. Your recommendations mean a lot to us, and we look forward to welcoming you back for more pampering in the future!
Best regards,
Brock Sezgin
General Manager
Comentariu: 25 mai 2025
A stat pe: mai 2025
Best weekend trip!
Drinks and dinner was always a special moment! All the staff from inside and out were fantastic and all did a great job. Ricardo was great in assisting us as well
Răspunsul hotelului
Comentariu: 26 mai
Thank you for your wonderful review of Amrit Ocean Resort! We're thrilled to hear that you had the best weekend trip and found our resort relaxing and accommodating. It's fantastic that you enjoyed the food and the stunning views from your junior suite. We're glad that drinks and dinner were special moments for you and that our staff, including Ricardo, made your stay memorable. We look forward to welcoming you back for another relaxing experience!
Comentariu: 25 mai 2025
A stat pe: mai 2025
Beautiful and clean hotel. Amazing gym with multiple wellness studios. Perfect relaxing and rejuvenating weekend
Răspunsul hotelului
Comentariu: 26 mai
Thank you for sharing such wonderful feedback! We're thrilled to hear that you enjoyed your stay and found the hotel, wellness offerings, and our staff's hospitality to be highlights of your experience. We appreciate your comments about the restaurant Tula and will consider them for improvement. We wish you a very happy belated birthday, and we hope to welcome you back for another relaxing getaway at Amrit Ocean Resort!
Best regards,
Brock Sezgin
General Manager
Poziție excelentă
3100 N Ocean Dr, Palm Beach, 33404, Statele Unite|9,15 km față de centrul orașului
Lucruri de făcut: 10pe o rază de 0,92 km
Transportpe o rază de 29,05 km
Sosire și plecare
Check-in de la:
16:00
Check-out înainte de:
11:00
Bine de știut
Copiii sunt bineveniți la acest hotel
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Animalelor de companie le este permis accesul contra unei taxe suplimentare
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Meniu prestabilit
Preț mic dejun
153 lei (≈USD 35)/persoană