Hotel Nour Palace Resort & Thalasso Mahdia
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Informații rapide
Check-in de la: | 15:00 |
|---|---|
Check-out înainte de: | 12:00 |
Mic dejun | Mic-dejun disponibil |
Animale de companie | Animalelor de companie nu le este permis accesul |
Copii | Copiii sunt bineveniți la acest hotel |
Facilități
Wi-Fi
Parcare
Aer condiţionat
Piscină
Centru de fitness
Spa
Mai multe despre Hotel Nour Palace Resort & Thalasso Mahdia
Hotel Nour Palace Resort & Thalasso Mahdia
Acest hotel all inclusive este situat lângă plajă, la 5 km nord de Mahdia, în Tunisia. Are 3 piscine, hamam, saună și loc de joacă pentru copii. Nour Palace oferă camere cu TV prin satelit și terasă privată cu vedere la mare și grădini.
Scoruri și recenzii
Curăţenie4,0
Locaţie4,1
Serviciu3,9
Camere3,9
Raport calitate/preț3,9
Calitatea somnului4,0
Recenzii scrise de călători
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Călător de familie
Comentariu: 18 nov. 2024
A stat pe: oct. 2024
Nice hotel
hotel worth its price.ANIMATION TEAM THE BEST IN THE WORLD. Nice weather, we meat loads of nice people, children had a great time, adults too, the best vacation.
Food was ok, fairly clean.
we will definitely come back. I recommend,well spend money.
Food was ok, fairly clean.
we will definitely come back. I recommend,well spend money.
Răspunsul hotelului
Comentariu: 23 aprilie
Hello,
Thank you so much for your lovely review! We're thrilled to hear that you and your family had such a great time with us and that your vacation was filled with good memories.
A special thank you for your kind words about our animation team — they’ll be so happy to know they made your stay even more enjoyable!
We can’t wait to welcome you back for another amazing holiday.
Warm regards,
Web Master
Hotel Nour Palace & Resort
Thank you so much for your lovely review! We're thrilled to hear that you and your family had such a great time with us and that your vacation was filled with good memories.
A special thank you for your kind words about our animation team — they’ll be so happy to know they made your stay even more enjoyable!
We can’t wait to welcome you back for another amazing holiday.
Warm regards,
Web Master
Hotel Nour Palace & Resort
Călător de familie
Comentariu: 20 dec. 2024
A stat pe: sept. 2024
So so
A little bit of disappointment. The hotel is big and right at the sea those are the pluses on which I believe the rating is based on. You can see that there are no investments in this place, all furniture looks very old. The rooms are spacious which is a nice surprise. But to be honest I have chosen Tunisia as from the past experience in other hotels it had the best animations. From the reviews, I saw that animations at this hotel are great but it seems that all has changed in September. I was there at the beginning of the month and hotel seemed in full capacity. But the animation program was very poor. The long list of day activities which was presented on the hotel's wall has nothing to do with the reality. A few times there was a water polo, the only thing that happened daily was aqua gym. For zumba- we had to ask daily the animation team about it. It is the first time that instead of animation team encouraging guests to take part in activities it was the guests that asked for some of them. Volleyball- it was a ball at animation's booth and again You could go and ask for it, there was no organisation of the plays. Only the animation boss had some energy and really tried.
As for the food it was overall good but some some of the waiters tried to flirt and when turned down started to be rude. Also at some point all salt shakers disappeared. And I would even understand if this was for a half a day for cleaning (still would be a disappointment in 5* hotel) but the situation lasted for a few days. The salt was available at one place of the dining room on the plate... Some people took it in their fingers... simply disgusting. There were no beer kegs at the diner- the beer was placed in plastic water bottles and then from that the waiters poured it down Your glass...
The a'la carte restaurant.... This was even more weird. For all such restaurants in the hotels I went to You choose the dishes from the menu at the table and then they arrived at Your table. In this hotel this is copy and paste from the dining hall. Literally. There is just an open buffet with the same dishes as in the main restaurant. The only difference I saw was tiramissu.
Also watch out at the exchange office. Always check if the amount received is the same as on the paper they gave You. I hope it was simple mistake but I received less, ofc I pointed that out and received total amount but still something like that happened to me for the first time.
Overall if the weather is good and You are looking for the cheap hotel near the sea it is ok. The sea is beautiful with easy access and without rocks. Just a lot of seashells which brings even more beauty to this. Watch out for jellyfishes though.
Sadly this region is quite a long way from all interesting places. You can visit Mahdia but for all the organised tours usually You need to consider whole day out.
As for the food it was overall good but some some of the waiters tried to flirt and when turned down started to be rude. Also at some point all salt shakers disappeared. And I would even understand if this was for a half a day for cleaning (still would be a disappointment in 5* hotel) but the situation lasted for a few days. The salt was available at one place of the dining room on the plate... Some people took it in their fingers... simply disgusting. There were no beer kegs at the diner- the beer was placed in plastic water bottles and then from that the waiters poured it down Your glass...
The a'la carte restaurant.... This was even more weird. For all such restaurants in the hotels I went to You choose the dishes from the menu at the table and then they arrived at Your table. In this hotel this is copy and paste from the dining hall. Literally. There is just an open buffet with the same dishes as in the main restaurant. The only difference I saw was tiramissu.
Also watch out at the exchange office. Always check if the amount received is the same as on the paper they gave You. I hope it was simple mistake but I received less, ofc I pointed that out and received total amount but still something like that happened to me for the first time.
Overall if the weather is good and You are looking for the cheap hotel near the sea it is ok. The sea is beautiful with easy access and without rocks. Just a lot of seashells which brings even more beauty to this. Watch out for jellyfishes though.
Sadly this region is quite a long way from all interesting places. You can visit Mahdia but for all the organised tours usually You need to consider whole day out.
Răspunsul hotelului
Comentariu: 23 aprilie
Hello,
Thank you for taking the time to share such a detailed review of your stay. We’re glad to hear that you appreciated the hotel’s location by the sea, the spacious rooms, and the overall quality of the food.
We’re truly sorry, however, to learn that certain aspects of your experience did not meet your expectations. Your feedback regarding the animation program, the condition of the facilities, and the dining experience is extremely valuable. We apologize for the inconsistencies and inconveniences you encountered — particularly with the animation schedule and the behavior of some staff members. Please rest assured that we will review these matters with the relevant teams to ensure improvements are made.
We also appreciate your comment about the exchange office and will follow up to prevent any similar situations in the future.
Thank you again for your honesty. Your insights help us work toward creating a better experience for all our guests. We hope to have the opportunity to welcome you again and offer a much-improved stay.
Warm regards,
Web Master
Hotel Nour Palace & Resort
Thank you for taking the time to share such a detailed review of your stay. We’re glad to hear that you appreciated the hotel’s location by the sea, the spacious rooms, and the overall quality of the food.
We’re truly sorry, however, to learn that certain aspects of your experience did not meet your expectations. Your feedback regarding the animation program, the condition of the facilities, and the dining experience is extremely valuable. We apologize for the inconsistencies and inconveniences you encountered — particularly with the animation schedule and the behavior of some staff members. Please rest assured that we will review these matters with the relevant teams to ensure improvements are made.
We also appreciate your comment about the exchange office and will follow up to prevent any similar situations in the future.
Thank you again for your honesty. Your insights help us work toward creating a better experience for all our guests. We hope to have the opportunity to welcome you again and offer a much-improved stay.
Warm regards,
Web Master
Hotel Nour Palace & Resort
Cuplu
Comentariu: 6 nov. 2024
A stat pe: oct. 2024
Not at all a 5-star for me a 3 worst hotel I've made I wouldn't go back
Not at all a disappointed 5 stars I wouldn't go back 22days 15 without eating it was very hard food always the same thing key issues non-stop No entertainment in the evening brief disappointing cocktail paying no theme restaurant disco close worse hotel I made
Răspunsul hotelului
Comentariu: 23 aprilie
Bonjour cher client,
Nous vous remercions d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés d’apprendre que votre séjour n’a pas été à la hauteur de vos attentes. Votre retour est très important pour nous et nous permet d’identifier les points à améliorer.
Nous regrettons que la restauration, les animations et certains services n’aient pas répondu à vos attentes. Sachez que nous prenons vos remarques très au sérieux et que des mesures sont en cours pour améliorer ces aspects.
Nous espérons malgré tout avoir l’opportunité de vous accueillir de nouveau dans de meilleures conditions, afin de vous offrir l’expérience que vous étiez en droit d’attendre.
Bien cordialement,
Web Master
Hôtel Nour Palace & Resort
Nous vous remercions d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés d’apprendre que votre séjour n’a pas été à la hauteur de vos attentes. Votre retour est très important pour nous et nous permet d’identifier les points à améliorer.
Nous regrettons que la restauration, les animations et certains services n’aient pas répondu à vos attentes. Sachez que nous prenons vos remarques très au sérieux et que des mesures sont en cours pour améliorer ces aspects.
Nous espérons malgré tout avoir l’opportunité de vous accueillir de nouveau dans de meilleures conditions, afin de vous offrir l’expérience que vous étiez en droit d’attendre.
Bien cordialement,
Web Master
Hôtel Nour Palace & Resort
Călător de grup
Comentariu: 6 nov. 2024
A stat pe: nov. 2024
Good hotel
Good hotel, clean with professional staff, large rooms beautiful view, varied restaurant and good food, heated pool , beautiful garden and beach. The only negative The mosquitoes. I recommend visiting this hotel.
Răspunsul hotelului
Comentariu: 8 noiembrie
Bonjour cher client,
C'est avec beaucoup de plaisir que nous avons pris connaissance de votre commentaire concernant notre hôtel Nour Palace & Resort .
Nous sommes ravis d'apprendre que vous avez passé un excellent moment parmi nous.
Nous nous réjouissons que nos services et prestations vous ont particulièrement plu, car, notre toute première priorité est d'offrir à nos hôtes un séjour irréprochable et d'une qualité exceptionnelle.
C'est avec joie que nous serons ravis de vous accueillir de nouveau parmi nous et vous faire vivre une nouvelle expérience féérique.
Bien cordialement,
Webmaster
Hôtel Nour Palace & Resort
C'est avec beaucoup de plaisir que nous avons pris connaissance de votre commentaire concernant notre hôtel Nour Palace & Resort .
Nous sommes ravis d'apprendre que vous avez passé un excellent moment parmi nous.
Nous nous réjouissons que nos services et prestations vous ont particulièrement plu, car, notre toute première priorité est d'offrir à nos hôtes un séjour irréprochable et d'une qualité exceptionnelle.
C'est avec joie que nous serons ravis de vous accueillir de nouveau parmi nous et vous faire vivre une nouvelle expérience féérique.
Bien cordialement,
Webmaster
Hôtel Nour Palace & Resort
Călător de familie
Comentariu: 5 nov. 2024
A stat pe: oct. 2024
SAFE PLACE
6th stay at the Nour Palace and one more faultless!
A big thank you to the manager Mr Yassin who manages his hotel with excellence.
Various buffet, impeccable cleanliness, perfect animation. A nod to the staff of the hotel (restaurant, cleaning, welcome, entertainment and so on) who is of unparalleled professionalism and sympathy!
Of course, I'll get back to it as soon as possible!
A big thank you to the manager Mr Yassin who manages his hotel with excellence.
Various buffet, impeccable cleanliness, perfect animation. A nod to the staff of the hotel (restaurant, cleaning, welcome, entertainment and so on) who is of unparalleled professionalism and sympathy!
Of course, I'll get back to it as soon as possible!
Răspunsul hotelului
Comentariu: 8 noiembrie
Bonjour cher client,
Merci beaucoup d´avoir partagé votre excellente expérience lors de votre séjour dans notre hôtel Nour Palace & Resort.
Nous sommes fiers de savoir que vous avez apprécié l´ensemble de nos prestations et les petits détails qui font de cet établissement un hôtel très spécial.
Nous espérons que nous pourrons vous recevoir à nouveau parmi nous.
Bien cordialement,
Webmaster
Hôtel Nour Palace & Resort
Merci beaucoup d´avoir partagé votre excellente expérience lors de votre séjour dans notre hôtel Nour Palace & Resort.
Nous sommes fiers de savoir que vous avez apprécié l´ensemble de nos prestations et les petits détails qui font de cet établissement un hôtel très spécial.
Nous espérons que nous pourrons vous recevoir à nouveau parmi nous.
Bien cordialement,
Webmaster
Hôtel Nour Palace & Resort
Poziție foarte bună
Zone Touristique Hiboune, Mahdia, 5111, Tunisia|4,06 km față de centrul orașului
Sosire și plecare
Check-in de la:
15:00
Check-out înainte de:
12:00
Bine de știut
Copiii sunt bineveniți la acest hotel
Contactează hotelul pentru detalii cu privire la adăugarea de paturi suplimentare.
Contactează hotelul pentru detalii cu privire la adăugarea unui pătuț de copii.
Animalelor de companie nu le este permis accesul
Mic-dejun disponibil
Meniu mic dejun
Bufet
Opțiuni mic dejun
Mic-dejun american, Mic-dejun asiatic, Mic-dejun continental, Mic-dejun englezesc, Mic-dejun fără gluten, Mic-dejun halal, Mic-dejun italienesc, Mic-dejun cușer, Mic-dejun vegan, Mic-dejun vegetarian
Preț mic dejun
Te rugăm să contactezi hotelul pentru informații despre prețuri
Numele oaspetelui din rezervare trebuie să coincidă cu numele de pe cardul de credit utilizat pentru efectuarea rezervării. Oaspeții trebuie să prezinte la check-in cardul de credit folosit pentru efectuarea rezervării. Depozitul va fi încasat de pe cardul de credit de către compania e-rev UK Ltd, care acționează în numele hotelului, iar tranzacția va apărea pe extrasul de cont cu denumirea e-rev ltd. Vă rugăm să rețineți că Hôtel Nour Palace Resort & Thalasso nu acceptă cupluri necăsătorite. Toate cuplurile căsătorite trebuie să prezinte la check-in un certificat de căsătorie valabil.
Acest hotel acceptă următoarele metode de plată:
Cash
Hotel Nour Palace Resort & Thalasso Mahdia: întrebări frecvente
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