Holiday Inn Express & Suites Kansas City Sport Complex Area
8551 E Blue Pkwy Dr, Kansas City, 64133, Statele Unite
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Informații rapide
Check-in de la: | 15:00 |
|---|---|
Check-out înainte de: | 11:00 |
Mic dejun | Mic-dejun disponibil |
Animale de companie | Animale de companie permise |
Copii | Copiii sunt bineveniți la acest hotel |
Facilități
Parcare
Aer condiţionat
Piscină
Centru de fitness
Recepţie 24 de ore
Nefumători
Mai multe despre Holiday Inn Express & Suites Kansas City Sport Complex Area
Holiday Inn Express & Suites Kansas City Sport Complex Area
Set within 6.7 km of Kauffman Stadium and 16 km of National World War I Museum at Liberty Memorial, Holiday Inn Express Hotel & Suites Kansas City Sports Complex by IHG offers rooms in Kansas City.
Scoruri și recenzii
Curăţenie3,9
Locaţie3,6
Serviciu3,8
Camere3,8
Raport calitate/preț3,3
Calitatea somnului3,7
Recenzii scrise de călători
Filtrează după
Sortează după
Menționat de călători
Călător de familie
Comentariu: 19 apr. 2025
Never again
This review is on behalf of a friend for whom I booked the room. He, young grandsons and son-in-law stayed there while attending a soccer game at CPKC Stadium. Upon checking in, he discovered there was no water in the shower. Later that evening they discovered diapers behind the television. He alerted the desk, but was never offered a different room. The clerk called maintenance who wouldn’t confirm arrival until 10pm but my friend said it was too late in the evening and no guarantee it would be fixed. The clerk indicated only the manager could approve changing rooms or issuing a refund. My friend spoke to the manager 2 days agter returning home. She apologized and offered to give him IHG points for his troubles, but he’s not a member. She then offered to add the points to another’s account and asked him to call back with his decision. Once he decided his daughter could use them he called only to have her ghost him … for multiple days.
Răspunsul hotelului
Comentariu: 3 mai
Hi nefarm,
Thank you for staying at the Holiday Inn Express & Suites Kansas City Sport Complex Area and sharing your experience. We appreciate you for doing business with IHG® Hotels & Resorts.
We strive to give excellent and impressive service to all our guests, and I am sorry for what happened during your stay with us. I have shared your comments with the hotel management, and I'm confident that the necessary steps will be taken, so we can better serve you in the future. I’ve also sent you a private message to obtain additional details about your stay.
We value your feedback and welcome the opportunity to serve you better. I look forward to your response.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
Thank you for staying at the Holiday Inn Express & Suites Kansas City Sport Complex Area and sharing your experience. We appreciate you for doing business with IHG® Hotels & Resorts.
We strive to give excellent and impressive service to all our guests, and I am sorry for what happened during your stay with us. I have shared your comments with the hotel management, and I'm confident that the necessary steps will be taken, so we can better serve you in the future. I’ve also sent you a private message to obtain additional details about your stay.
We value your feedback and welcome the opportunity to serve you better. I look forward to your response.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
Comentariu: 6 apr. 2025
A stat pe: apr. 2025
Checked in saw the condition of the tro checked out. There were unidentifiable liquids splattered on the. The bathtub was covered in hair. No bed bug covers on the bed. And the room was overall dingy and smelled unpleasant. There full refund and this should removed from hotels. Com and lose their IHG flag.
Comentariu: 15 mar. 2025
A stat pe: mar. 2025
Well, in general, I usually like a Holiday Inn Express. The actual hotel was pretty ok, nice bed, in-room coffee maker, microwave, refridgerator. The fitness center was really just a small room with 2 cardio machines, but at least it was something. I chose to do yoga in my room, though. The indoor pool seemed ok, and warm, though I did not use it. The included hot & cold breakfast was a fairly decent offering (the expected), & the front desk personnel were nice.
However, my room, 130, not a great location. It is at the corner of the wing that leads to the pool & fitness center, which appeared convenient at first. I soon learned that it meant I would hear all foot traffic to those areas AND through the glass doors JUST OUTSIDE MY WINDOW. I literally could not open my curtains unless I wanted to watch everyone coming in and going out, and let them watch me. I could have watched while certain guests who smoke stood just outside the doors, propping them open despite the sign saying not to, and allowing smoke into the building (I'm allergic). Weirdly, the fact that this hotel is just off a highway is not what made noisy. Those noises were few. There was a ton of door slamming and kids running and pounding thru the hallway next to me & above me. I did ask one of the front desk personnel to help in that situation, & they were nice, but I am not sure what actually followed. So, it was a rough 2 nights of not enough sleep. Maybe a different room would have worked out better?
However, my room, 130, not a great location. It is at the corner of the wing that leads to the pool & fitness center, which appeared convenient at first. I soon learned that it meant I would hear all foot traffic to those areas AND through the glass doors JUST OUTSIDE MY WINDOW. I literally could not open my curtains unless I wanted to watch everyone coming in and going out, and let them watch me. I could have watched while certain guests who smoke stood just outside the doors, propping them open despite the sign saying not to, and allowing smoke into the building (I'm allergic). Weirdly, the fact that this hotel is just off a highway is not what made noisy. Those noises were few. There was a ton of door slamming and kids running and pounding thru the hallway next to me & above me. I did ask one of the front desk personnel to help in that situation, & they were nice, but I am not sure what actually followed. So, it was a rough 2 nights of not enough sleep. Maybe a different room would have worked out better?
Comentariu: 19 ian. 2025
A stat pe: ian. 2025
Room was cold when arrived, thankfully the heat did work once turned on. Shower had hair in the tub and an old used bar of soap left in the shower. Hotel is run down and not very clean. It was an 8 min drive to Arrowhead stadium which was convenient but wouldn’t stay here again.
Comentariu: 11 ian. 2025
A stat pe: ian. 2025
My work is demands that i am available during all types weather and when a winter storm comes into the area. On this occasion, i stayed two nights waiting out the storm to make a few blocks to my place of employment. I got up early to clean off my car to travel to work when i noticed that the parking lot wasn't cleaned as expected. Resulting in me being last for work, which affected my employment.
Hours when by before i was able to speak with the management about my concern and I i felt that they didnt care if i was about to lose my job.
Hours when by before i was able to speak with the management about my concern and I i felt that they didnt care if i was about to lose my job.
Locație
8551 E Blue Pkwy Dr, Kansas City, 64133, Statele Unite|15,41 km față de centrul orașului
Transportpe o rază de 12,29 km
12,29 km
12,29 km
Aeroportpe o rază de 27,47 km
16,09 km
27,47 km
Sosire și plecare
Check-in de la:
15:00
Check-out înainte de:
11:00
Bine de știut
Copiii sunt bineveniți la acest hotel
Contactează hotelul pentru detalii cu privire la adăugarea de paturi suplimentare.
Contactează hotelul pentru detalii cu privire la adăugarea unui pătuț de copii.
Animale de companie permise
Mic-dejun disponibil
Meniu mic dejun
Bufet
Preț mic dejun
Te rugăm să contactezi hotelul pentru informații despre prețuri
La check-in, trebuie să prezentați un document de identitate cu fotografie și un card de credit.Vă rugăm să reţineţi că satisfacerea tuturor cererilor speciale se va face funcţie de disponibilitate şi că se pot aplica taxe suplimentare. Un depozit de daune de USD 150 este cerut la sosire. Acesta va fi colectat prin card de credit. Veți fi rambursat la check-out. Depozitul vă va fi rambursat integral prin card de credit, luând în considerare rezultatul inspectării proprietăţii. Please note: this property does not accept pre-paid debit cards or cash. Please ensure that your debit or credit card is attached to a bank or major financial institution.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
Acest hotel acceptă următoarele metode de plată:
Holiday Inn Express & Suites Kansas City Sport Complex Area: întrebări frecvente
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