Rumer Hof
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Informații rapide
Check-in de la: | 15:00 |
|---|---|
Check-out înainte de: | 11:00 |
Animale de companie | Animalelor de companie le este permis accesul contra unei taxe suplimentare |
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Rumer Hof
Rumer Hof este un hotel de 4 stele situat la 1 km de centrul orașului Rum și La 5 km fiecare de Innsbruck și Hall in Tirol. Restaurantul servește preparate tradiționale tiroleze și preparate internaționale.
Comentariu: 26 feb. 2026
A stat pe: dec. 2025
Comentariu: 10 aug. 2026
A stat pe: aug. 2026
1. The room is very nice - good sized, well furnished, beautiful.
2. The breakfast is pretty good too - decent spread, good quality.
3. The location is Ok - 10 min by train or bus to the central Innsbruck. However, it is in an industrial area, so no dining options nearby (except a McDonald).
Now, the not-so-good parts.
1. The Reception staff is seriously incompetent. Will spare writing the details of my interaction with them, but suffice to say that they can be the reason for not staying at this hotel again.
2. You HAVE to come to the hotel between 3-9 PM on your first day of stay to get the keys. No other working options!! (This is something they don't mention when you book)
Comentariu: 11 iul. 2026
A stat pe: iul. 2026
Avoid
We booked and paid for an air-conditioned room over three months in advance, expecting to receive exactly what we had reserved. However, when we arrived after a 6-hour drive, we were told that all the air-conditioned rooms had been taken and were given a different room instead. This is completely unacceptable, especially considering we had already paid a premium for the room we booked.
The outside temperature was over 31°C, making the room very uncomfortable. When we raised the issue, the receptionist was unhelpful, showed very poor customer service, and simply told us there was nothing they could do. There was no supervisor available and no genuine effort was made to resolve the situation or offer any alternative.
To make matters worse, the hotel’s website advertises “fast Wi-Fi,” but the internet connection was so poor that we could barely browse the web.
Overall, this experience felt misleading and unprofessional. If the hotel cannot honour confirmed bookings made months in advance, it should not advertise rooms that it cannot guarantee. Based on our experience, I would not recommend staying here and would advise others to look elsewhere.
Răspunsul hotelului
Comentariu: 18 aug. 2026
Comentariu: 22 iul. 2026
A stat pe: iul. 2026
Comentariu: 22 dec. 2025
A stat pe: dec. 2025
Easy access to the tram and to the city - would
Stay again here !
Locație
Bundesstraße 11, Rum, 6063, Austria|0,61 km față de centrul orașului
Sosire și plecare
Check-in de la:
15:00
Check-out înainte de:
11:00
Bine de știut
Animalelor de companie le este permis accesul contra unei taxe suplimentare
Contactează hotelul pentru detalii cu privire la adăugarea de paturi suplimentare.