Equity Point Marrakech
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Informații rapide
Check-in de la: | 14:00 |
|---|---|
Check-out înainte de: | 10:00 |
Animale de companie | Animalelor de companie nu le este permis accesul |
Facilități
Mai multe despre Equity Point Marrakech
Equity Point Marrakech
Equity Point Marrakech este situat în inima Medinei, în apropiere de celebra piaţă Jemaa El Fna. Terasa de pe acoperiş oferă o vedere uluitoare asupra regiunii. Camerele sunt bine mobilate şi pot găzdui 4-8 persoane.
Comentariu: 16 iun. 2026
A stat pe: iun. 2026
Good stay
The on-site restaurant is also a nice surprise: the dishes were good and well-presented.
One small point to improve: the bathroom doors make a rather unpleasant noise, which can be a bit bothersome.
Răspunsul hotelului
Comentariu: 24 iun. 2026
Thanks a lot for sharing your experience with us! It’s great to hear that you enjoyed your stay — especially our team’s friendliness, the convenient location, and the restaurant dishes. That really makes our day.
We totally get what you mean about the bathroom doors. Sometimes little details like that can make a big difference in comfort. We’ve already shared this with our maintenance crew so they can check the fittings and make sure those doors open and close quietly from now on.
Next time you’re around, we’d love to have you stay again and see the improvement for yourself. Thanks for helping us make the place even better!
Warm regards,
Guest Experience Team
- We care at Equity Point
Comentariu: 18 apr. 2026
A stat pe: mar. 2026
Stressful experience and unprofessional
Before arriving, I arranged a taxi through the hostel and received confirmation twice that it was booked. The taxi never showed up. As a solo female traveler arriving in a new place, this felt very unsafe and stressful.
When I got to the hostel, they couldn’t find my reservation—even though I showed my confirmation. While standing at reception, I checked Hostelworld and saw that my booking had been cancelled without my consent.
I had originally booked an all-female dorm and paid a deposit. Instead of fixing their mistake, I was told to make a new booking and pay another deposit. I never got the first deposit back—and I didn’t receive the second one back either.
On top of that, I was placed in a mixed dorm, despite specifically booking a female-only room. Other guests later told me that this type of dorm doesn’t even exist at the hostel, which is very misleading.
I tried to resolve this directly, but the hostel has not responded to my messages or refunded my money.
Overall, this experience was stressful, poorly handled, and unprofessional. I would not recommend staying here.
Comentariu: 10 apr. 2026
A stat pe: apr. 2026
Disappointing experience
Breakfast, very basic and without access to water, was proposed as a commercial gesture, but the overall experience lacked consideration and transparency
Comentariu: 2 apr. 2026
A stat pe: apr. 2026
A total nightmare – Avoid at all costs!
After reporting the issue, instead of apologizing or offering a proper solution, they moved me to a second room that was in appalling hygienic conditions: it was filthy and had an unbearable smell of mold and sewage. When I pointed out that it was impossible to stay in such an environment, the staff refused to look for other solutions and were extremely rude and unprofessional. Unacceptable behavior and a health hazard.
NO
Comentariu: 6 dec. 2025
A stat pe: dec. 2025
Do not stay here
Poziție foarte bună
80, Derb El Hammam Mouassine Marrakech Medina, Marrakech, 40034, Maroc|1 km față de centrul orașului
Sosire și plecare
Check-in de la:
14:00
Check-out înainte de:
10:00
Bine de știut
Animalelor de companie nu le este permis accesul
Contactează hotelul pentru detalii cu privire la adăugarea de paturi suplimentare.