Leonardo Hotel Exeter

Name: Leonardo Hotel Exeter
Address: Western Way, Exeter, EX1 2DB, Regatul Unit, Exeter, Anglia, EX1 2DB, Regatul Unit

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Informații rapide

Check-in de la:	15:00
Check-out înainte de:	11:00
Animale de companie	Animalelor de companie nu le este permis accesul

Facilități

Wi-Fi

Parcare

Aer condiţionat

Centru de fitness

Recepţie 24 de ore

Restaurant

Mai multe despre Leonardo Hotel Exeter

Leonardo Hotel Exeter

Situat în centrul orașului, Hotelul Leonardo Exeter se află la mai puțin de 1,6 km de Gara St Davids, de cheiul istoric și de Catedrala din Exeter. Se mândrește cu o recepție deschisă nonstop, un restaurant și un bar.

Recenzii de la

Menționat de călători

Călător anonim

Comentariu: 1 sept. 2026

A stat pe: aug. 2026

Well located hotel in Exeter within easy walking distance to the town centre and attractions. Clean and tidy, a nice place to stay for a night away.

Călător anonim

Comentariu: 17 sept. 2026

A stat pe: sept. 2026

Hotel is sufficient however parking is quite expensive. There is a deal with the multi-story across the road from the hotel but it requires leaving your car in the car park all day or further payment is required

Călător anonim

Comentariu: 9 sept. 2026

A stat pe: sept. 2026

On the plus side, room was clean and spacious. Reception and lifts were also clean and tidy.
The issues that I had were staff and policy related.
Welcome drink voucher had to be asked for, rather than presented at check in (poor that I had to remind staff that this perk was not presented) and it had been downgraded to one per visit (historically I used to get one free drink per night). Then I discovered when ordering at the bar that I could no longer get a pint of beer with the voucher (bottle only).
When validating parking on my first day, I paid at reception and handed my ticket over for validation. Only when I attempted to leave the car park, which is across the road, the barrier would not raise and asked for another full payment. The ticket had not been validated by the staff member. When returning to get it validated properly, a meek apology was offered and nothing more.
Some of these issues were raised through hotels.com to pass on to the manager, to which I am still awaiting reply.
Normally this is my absolute go-to location when on business in the south west. After this visit, I will most likely be looking elsewhere in future as the value for money and standard of service by the team is below what I would expect, especially at £175 per night.

Călător anonim

Comentariu: 27 aug. 2026

A stat pe: aug. 2026

Room a little tired and we were ground floor on the side of the road in town but we didn’t especially hear any noise, just didn’t feel we wanted to open the curtains. Breakfast and staff lovely

Cuplu

Comentariu: 18 aug. 2026

A stat pe: aug. 2026

Five star service

Superb hotel ideally located clean comfortable excellent staff, special thanks to Kieran on reception who allowed an early check in and his knowledge on the area and Emma in the bar / restaurant for her hospitality and kindness, an absolute asset to the Leonardo Hotel Exeter thank you all for a very enjoyable stay, highly recommend

Răspunsul hotelului

Comentariu: 19 aug. 2026

Dear dannycZ2289PI,
Many thanks for staying recently and thank you for taking the time to leave a review.
We are delighted to hear that you had such an enjoyable stay at Leonardo Hotel Exeter and that you appreciated our convenient location, cleanliness, and comfortable surroundings. It is especially lovely to hear your kind words about Kieran and Emma. We are pleased that Kieran’s assistance with your early check-in and local recommendations helped make your arrival more enjoyable, and that Emma provided such warm and welcoming service in our bar and restaurant. We will be sure to share your compliments with them, as they will be delighted to know they contributed to your experience. Thank you for your high recommendation.
We would love to have you around again in the future when it suits you the most!
Best regards,
Manol
Customer Relations Executive.