Pullman Lyon
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Informații rapide
Check-in de la: | 15:00 |
|---|---|
Check-out înainte de: | 12:00 |
Animale de companie | Animalelor de companie le este permis accesul contra unei taxe suplimentare |
Facilități
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Pullman Lyon
Pullman Lyon se află în Lyon și are cazare de 4 stele, o terasă și un bar. Printre facilitățile disponibile la această proprietate se numără un restaurant, room-service și o recepție deschisă nonstop, precum și WiFi gratuit în întreaga proprietate.
Comentariu: 4 aug. 2026
A stat pe: aug. 2026
A perfect family stay!
The only negative point:
- the parking, which we found quite expensive, but at least it was secure and the cleanliness of the parking lot is impeccable!
We recommend this hotel!
Răspunsul hotelului
Comentariu: 17 aug. 2026
Un grand merci pour votre retour élogieux concernant votre séjour au Pullman Lyon.
Il est réjouissant de lire que vous et votre famille avez pleinement profité de nos installations, notamment le kid’s club et le service en chambre.
Nous sommes également ravis que la propreté et la qualité de votre chambre exécutive familiale aient contribué à rendre votre expérience agréable.
Nous espérons vous accueillir à nouveau lors de votre prochain séjour.
Excellente journée
Bien Cordialement
Florence - Responsable Qualité
Pullman Lyon
Comentariu: 8 sept. 2026
A stat pe: sept. 2026
I wrote two emails to the hotel in advance asking about the parking options, but they did not take the time to respond.
It was very difficult to find the hotel and, in particular, suitable parking. We eventually found the hotel’s public parking, but access to the hotel requires using two flights of stairs. This is not suitable for guests with walking difficulties and should be clearly communicated in advance.
Room
When we arrived, there were used glasses left on the terrace from the previous guest. I informed Jack, the receptionist, at around 7:00 pm. When we returned from dinner at the hotel at approximately 9:30 pm, the glasses were still there.
The water refill station was also not working.
Overall, these details gave the impression of a lack of attention to basic guest service and housekeeping. Some of these issues could easily have been avoided with better communication and follow-up.
Comentariu: 8 aug. 2026
A stat pe: iul. 2026
Superb hotel
Răspunsul hotelului
Comentariu: 17 aug. 2026
Thank you for your positive feedback regarding your recent stay at Pullman Lyon. We are delighted to hear that you found our hotel modern and conveniently located, and that our staff contributed to your enjoyable experience. It is also gratifying to know that you appreciated the cleanliness of your room and the comprehensive gym facilities. Your recommendation is greatly valued, and we hope to welcome you back for another exceptional stay in the future.
Have a nice day
Regards
Florence - Quality Manager
Pullman Lyon
Comentariu: 2 sept. 2026
A stat pe: aug. 2026
Comentariu: 25 iul. 2026
A stat pe: iul. 2026
I'd highly recommend this hotel.
10 out of 10
Poziție excelentă
14 Place Charles Béraudier 69003 Lyon, Lyon, 69003, Franța|2,08 km față de centrul orașului
Sosire și plecare
Check-in de la:
15:00
Check-out înainte de:
12:00
Bine de știut
Animalelor de companie le este permis accesul contra unei taxe suplimentare
Contactează hotelul pentru detalii cu privire la adăugarea de paturi suplimentare.